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These interventions were most effective when they were frequent and included contact with healthcare staff. ( Fry & Neff, 2009 ) Frequent and personal contact improves effectiveness of electronic prompts. Many in-house respondents stated their intention to bring these digital skills in-house, either through a dedicated digital resource or through digital training for their teams. Here are 15 of them: Providing timely and relevant information to individuals, through channels they use and trust, and in language they understand, remains the basis for successful and strategic internal communications.

Pages: 214

Publisher: Roliscon Ltd (July 1, 2003)

ISBN: 0954539605

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